Terms and Conditions


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All Prices and Terms are subject to change without notice



Submitting Orders

Orders can be submitted via

Email orders@scotchplaid.com

Phone 214-358-2575 Fax 214-358-2592

Please include:

Account name

Contact Phone Number

Shipping address if different from billing address

Shipping instructions

Payment method for COD Terms

Purchase Order #

Product number, description and quantity




All pricing is subject to change without notice. Orders will

be invoiced at the prices prevailing at the time of shipment and

are subject to change without notice.


Customers are responsible for payment of all applicable state and

local taxes, or for providing a valid “TX Sales & Use Tax Resale

Certificate” at time of placing order.



Special Orders

Special/Non-stock orders must meet minimum order quantity

requirements of the manufacturer and may need to be prepaid.

These order may also be charged for incoming freight

and drop ship charges.

A 25% restocking fee will be applied to any return of special

order items.




Backorders are shipped and invoiced as soon as the item(s) are

available, and freight may be added. Backorders of small

dollar value may be held for shipping with next order.


Payment Policy

The following forms of payment are accepted: US Funds Only

Checks, Cash, Visa, Mastercard, American Express, Discover



COD Orders

COD Deliveries / Service will require payment in full to be given

to the Driver / Service Tech at time of delivery. To avoid UPS

COD charges, please provide credit card information for payment

at the time of placing order, or prepay with check.


Customer Pick-up Orders

We will attempt to contact any customers who have not picked

up orders, backorders, or repair orders as soon as the items are

available for pickup.



Free Delivery

Free Delivery service is available for retail customers in the

DFW area. Call for minimum order details and delivery




Freight Policy

Freight charges are the responsibility of the customer and will be

added to all orders, unless shipping arrangements have been

previously arranged. Customers are encourage to provide their own

shipping account number.


Inspect packages upon delivery. Notify carrier before they leave

your site if problems arise. All claims are the responsibility of and

processed by the carrier. Scotch Plaid, Inc’s. liability for loss or

damage in transit ceases when the carrier takes possession of the

shipment from Scotch Plaid, Inc.


All large orders ship via Common Carrier (FTL and LTL) as well

as UPS freight. Smaller orders are shipped via UPS Ground.


Redirected shipments to a different address may result in additional

freight charges.


Return Policy

Shortages, lost or damaged goods must be reported within 5

business days. No returns will be allowed after 60 days. No return

of electronic merchandise will be allowed after 30 days. All

returns must be new and in original packaging to be credited. NO

used parts will be credited (Warranties may apply). No returns

will be accepted freight collect. (Restocking fee may apply.)


Drum Returns

30 gallon and 55 gallon drums - A $5.00 credit will be applied

towards a customer’s account for each 30 gal. or 55 gal. drum

returned in good condition, with bungs in place, subject to

inspection. 30 gallon and 55 gallon drums - A $5.00 credit will be applied  

towards a customer’s account for each 30 gal. or 55 gal. drum returned in

good condition, with bungs in place, subject to inspection.

(Applies to DFW customers only.)



Serial Number required where applicable. All parts warranties are

provided by the manufacturer, and not by Scotch Plaid, Inc.

Manufacturers have the right to determine applicable warranty

period and repair and return parts, replace with new parts, and

issue credit for warranty parts.


Customer is responsible for transportation, labor costs and incidental

expenses in connection with warranty repair or replacements.


Payment Terms

All payment and other amounts due will be subject to administrative

late charge of 1.5% per month of the amount not paid within

the terms set for the account. Scotch Plaid, Inc. at its sole

discretion, may place an account on a C.O.D. or Cash basis

should the account become delinquent. Shipments may be delayed

for delinquent accounts. Additional 2% (per transaction) service charge

may apply in the event that the customer requests the reversal of charges

previously authorized on this form.


Returned Checks

Customer will be charged a fee of $35 for any payment returned for

any reason.


Catalog/Website Information

Scotch Plaid, Inc. reserves the right to correct publishing errors in its

catalogs or any of its website.